1. General:
a. This mobile application with the name of “Aaveg Shuttle” and website with the name of “www.Aaveg.com” shuttle is operated by us- Aaveg Management Services Pvt. Ltd., a company incorporated under the Indian Companies Act of 2013 having its registered office at 155, Sector 10A, Gurugram. We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the Information Technology act 2000 and other national and state laws that relate to the processing of personal data. Please read the following carefully to understand our reviews and practices regarding your personal data.
b. Downloading, accessing or otherwise using the app/website indicates that you have read the privacy policy and consent to its terms. If you do not consent to the terms of this privacy policy, do not proceed to download, access or otherwise use the app/website.
c. We collect your information in order to provide and continually improve our products and services.
d. Our privacy policy is subject to change at any time without notice. To make sure that you are aware of any changes, please review this policy periodically. The last updated date can be found at beginning of this privacy policy.
e. All partner firms and any third party working with or for us and who have access to personal information, will be expected to read and comply with this policy. No third party may assess or process personal information held by us without having first entered into a confidentiality agreement.
2. How we collect the information:
a. From you directly and through this app/website: we may collect information through the app/website when you visit. The data we collect it depends on the context of your interactions with our app/website.
b. Through business interaction: we may collect information through business interaction with you or your employees directly or through our sister concern or subsidiary companies.
3. Information we collect:
a. We collect information primarily to provide better services to all our customers.
b. We and or our third party partners and their representatives may collect personal information from you such as name, phone number and email address. You will have the ability to access and correct the personal information provided by you any time.
c. When you visit our app website some information is automatically collected. This may include information such as type of mobile device, operating system running on your device, Internet Protocol address, unique user ID, access times, device type and language. We also collect information about how you use our products or services.
d. We automatically collect purchase or content use history, which we sometime aggregate with similar information from other customers to create features such as best seller, top rated etc.
e. The information about your usage of the app, including crash logs and usage statistics.
f. Information about the location of your device including Geo location information.
g. We automatically collect information using cookies. Cookies are small data files stored on your device. Among other things, cookies helps us to improve our app/website, marketing activities and your experience. We use cookies to see which areas and features are popular and to count visits to our app.
h. By using this app/website you are agreeing that we may advertise your feedback on the app and other marketing materials.
i. We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
j. If you opt to receive marketing correspondence from us or subscribe to our mailing list or news tellers enter into any of our competitors or provide us with your details at networking events, we may use your personal data for our legitimate interest in order to provide you with details about our goods services business updates and events.
4. How we use information:
a. We use the information collected primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this app as described in this policy and we may use your information to:
I. improve our services, app/website and how we operate our businesses;
II. understand and enhance your experience using our app’s/website’s, products and services;
III. personalize our products or services and make recommendations;
IV. provide and deliver the products and services, you request;
V. process, manage, complete and account for transactions;
VI. provide customer support and respond to your requests, comments, and inquiries;
VII. create and manage the online accounts you manage on our app;
VIII. send you related information including confirmations, invoices technical notices, updates, security alerts and support and administrative messages;
IX. communicate with you about promotion, upcoming events and news about products and services;
X. we may process your personal information without your knowledge or consent where required by applicable law or regulation for the purpose of verification of identity or for prevention, detection or investigation including of cyber incidents, prosecution and punishment of offences;
XI. protect investigate and deter against fraudulent unauthorised or illegal activity.
5. Data Transfer:
a. Information about our users is an important part of our business and we take due care.
b. We share your data with your consent to complete any transaction or provide any product or service, which have requested or authorized by you. We also share data with our affiliates and subsidiaries and with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, providing marketing assistance, providing search results and links processing payments, transmitting content scoring credit risk and providing customer service.
d. These third party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further they must process the personal information in accordance with this private policy and as permitted by applicable data protection laws.
e. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, and protect the rights common property or safety of us our users or others.
6. Data Security:
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We maintain physical, electronic and procedural safeguards and connection with the collection, storage and disclosure of personal customer information.
c. We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized disclosure, alteration and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords that has been or are using with other accounts as your password for our services.
d. It is important for you to protect against unauthorised access to your password. You should make ensure to sign off when you finish using a non-personal device.
e. The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorised access, operation or disclosure. In addition, we limit access to personal data to only those employees, agents, contractors and other third parties that have a legitimate business need for such access.
f. Information collected from you will be stored for such period as required to complete the transaction entered into with you or for such period as mandated under the applicable laws.
7. Sharing of personal information:
a. We do not share your personal data with third parties without your prior consent other than:
I. with third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act, 2000 and other applicable legislation or enter into a written agreement with us requiring that the third party should provide at least the same level of privacy protection as is required by such principles;
II. to comply with laws or to respond to lawful requests and legal process;
III. to protect the rights and property of us, our agents and customers and others including to enforce our agreements policies and terms of use;
IV. in an emergency including to protect the personal safety of any person and for the purpose of a business deal involving these sale or transfer of all or a part of our business or assets.
8. Changes to this policy:
We may change this policy from time to time. If we make any changes to this policy we will change the last updated date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
9. Newsletter:
Following your subscription to the Newsletter your email address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordinary ordering process (I am accepting to receive newsletters from this app), you may revoke your consent at any time with future effect. If you no longer want to receive the newsletter, than unsubscribe by clicking on the unsubscribe option given in the email footer. if you have any concerns about our privacy or grievance with us, please contact us with the thorough description and we will try to resolve the issue for you.
Contact: connect@aaveg.com